1. PERMITTED USE

You may use the Raterunners platform to:

• Manage shipping and logistics operations for your business
• Track and reconcile carrier invoices
• Analyze shipping costs and performance
• Generate reports for internal business purposes
• Integrate with authorized third-party carriers and services

2. PROHIBITED ACTIVITIES

You may NOT use the Raterunners platform to:

2.1. Illegal Activities

• Violate any applicable laws or regulations
• Engage in fraudulent shipping practices
• Ship prohibited or illegal items
• Evade customs or import/export regulations

2.2. Security Violations

• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Introduce malware, viruses, or harmful code
• Probe, scan, or test system vulnerabilities

2.3. Misuse of Service

• Resell or redistribute access to the Service
• Use the Service for competitive benchmarking
• Reverse engineer or copy our software
• Submit false or misleading information
• Abuse API rate limits or automated access

2.4. Harmful Content

• Upload content that infringes intellectual property rights
• Share confidential information without authorization
• Post defamatory, harassing, or threatening content

3. ACCOUNT RESPONSIBILITY

You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Ensuring your team members comply with this policy
• Promptly reporting any security breaches

4. ENFORCEMENT

We may take action against accounts that violate this policy, including:

• Issuing warnings
• Temporarily suspending access
• Permanently terminating accounts
• Reporting violations to law enforcement
• Pursuing legal remedies

5. REPORTING VIOLATIONS

If you become aware of any violation of this policy, please report it immediately to abuse@raterunners.com.