1. WHAT ARE COOKIES?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.

2. TYPES OF COOKIES WE USE

2.1. Essential Cookies

These cookies are necessary for the platform to function properly. They enable core functionality such as:

• User authentication and session management
• Security features and fraud prevention
• Load balancing and performance optimization

2.2. Functional Cookies

These cookies remember your preferences, including:

• Language and display preferences
• Dashboard customizations
• Recent searches and filters

2.3. Analytics Cookies

We use analytics cookies to understand how users interact with our platform:

• Pages visited and time spent
• Features used and user journeys
• Error tracking and performance monitoring

2.4. Marketing Cookies

We may use marketing cookies to deliver relevant content and measure advertising effectiveness. These are optional and can be disabled.

3. THIRD-PARTY COOKIES

We may allow third-party service providers to place cookies on your device for analytics and functionality purposes. These include:

• Google Analytics (usage analytics)
• Sentry (error tracking)
• Intercom (customer support)

4. MANAGING COOKIES

4.1. Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block all or certain cookies
• Set preferences for specific websites

4.2. Impact of Disabling Cookies

If you disable essential cookies, some features of the platform may not function properly. You may experience:

• Inability to stay logged in
• Loss of preferences between sessions
• Reduced functionality in certain features

5. COOKIE RETENTION

Cookie retention periods vary based on type:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Retained for 1-12 months
• Analytics cookies: Typically retained for 2 years

6. UPDATES TO THIS POLICY

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

7. CONTACT US

If you have questions about our use of cookies, please contact us at privacy@raterunners.com.